Privacy Policy

Last Updated: 09 September 2026

Startwin Healthcare Private Limited (“Startwin Healthcare”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and online services.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, make an enquiry, purchase products, create an account or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

When you place an order, contact us or create an account, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping / Delivery Address
  • City, State and PIN Code
  • Order details
  • Payment-related transaction information
  • Communication preferences

We only request information that is reasonably necessary for providing our services.

2. Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of access
  • Referring website
  • General website usage information

This information may be used to improve website performance, security and user experience.

3. How We Use Your Information

We may use collected information to:

  • Process and fulfil orders
  • Deliver products to the provided address
  • Communicate regarding orders and enquiries
  • Provide customer support
  • Send order confirmations and updates
  • Respond to customer queries
  • Improve our products and services
  • Improve website functionality and user experience
  • Prevent fraud, misuse and unauthorized activities
  • Maintain website security
  • Comply with applicable laws and regulations
  • Communicate relevant information where permitted by law

4. Payment Information

Payments made through our website may be processed through third-party payment service providers.

Startwin Healthcare does not intend to store complete debit card, credit card, CVV or banking credentials on its own servers.

Payment information may be handled directly by the applicable payment gateway according to its own privacy and security practices.

5. Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Understand website usage
  • Improve website performance
  • Provide a smoother browsing experience

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We do not intend to sell or rent your personal information to third parties.

Information may be shared with trusted service providers when reasonably necessary for:

  • Payment processing
  • Order fulfilment
  • Shipping and delivery
  • Website hosting
  • Technical support
  • Customer support
  • Fraud prevention
  • Legal or regulatory compliance

Such sharing will be limited to information reasonably required for the relevant purpose.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

Users should also take reasonable precautions to protect their account credentials and devices.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide services
  • Maintain business and transaction records
  • Resolve disputes
  • Meet legal and regulatory requirements
  • Prevent fraud and misuse

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to applicable requirements.

9. Third-Party Websites

Our website may contain links to third-party websites, payment gateways or other services.

We are not responsible for the privacy practices, content or security of third-party websites.

Users are advised to review the privacy policies of those websites before providing personal information.

10. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information through our website without appropriate consent, please contact us.

11. Your Rights

Subject to applicable laws, you may contact us regarding:

  • Access to your personal information
  • Correction of inaccurate information
  • Questions regarding the use of your information
  • Withdrawal of certain communications
  • Requests relating to deletion of information where legally permissible

Some information may need to be retained where required by law or for legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

The revised policy will be published on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

STARTWIN HEALTHCARE PRIVATE LIMITED

Corporate Address:
H-30, Plot No. 6 & 7, First Floor,
Gulshan Park, Vijay Chowk, Laxmi Nagar,
Delhi – 110092, India

Registered Office:
Bhopal, Madhya Pradesh, India

Phone: 7000605327
Email: startwinhealthcare@gmail.com