Terms & Conditions
Last Updated: 09 September 2026
Welcome to the website of Startwin Healthcare Private Limited.
These Terms & Conditions govern your access to and use of our website and any products, services and e-commerce facilities made available through the website.
By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
1. About the Website
Startwin Healthcare Private Limited operates as a healthcare company with business interests across pharmaceuticals, OTC & consumer healthcare, nutraceuticals, surgical & healthcare products, food & wellness and other healthcare-related categories.
The website may provide:
- Company information
- Product information
- Healthcare and wellness information
- Business enquiries
- Product browsing
- Online ordering
- Customer support
- Other related services
2. Eligibility
By using the website, you confirm that:
- The information provided by you is accurate and complete.
- You are legally capable of entering into applicable transactions.
- You will use the website only for lawful purposes.
- You will not misuse the website or its services.
3. Product Information
We make reasonable efforts to provide accurate product information, including:
- Product name
- Product category
- Product images
- Composition or ingredients, where applicable
- Pack size
- Product description
- MRP and other applicable information
However, packaging, product appearance, specifications or other information may change from time to time.
The actual product packaging received by the customer shall be considered the final reference for product-specific information.
4. Healthcare / Medical Information
Information available on the website is intended for general informational purposes.
Website content should not be considered a substitute for professional medical advice, diagnosis or treatment.
Customers should consult an appropriately qualified healthcare professional where medical advice is required.
5. Prescription Products
Certain pharmaceutical products may be prescription-only or subject to applicable legal and regulatory requirements.
Where required, such products may only be supplied against a valid prescription and in accordance with applicable laws.
We reserve the right to request appropriate documentation or cancel an order where legal or regulatory requirements cannot be satisfied.
6. Orders
When you place an order through the website:
- You select the desired product.
- You provide the required customer and delivery information.
- You review the order.
- You submit the order.
- We may send an order confirmation.
An order confirmation does not necessarily guarantee fulfilment if the product is unavailable, incorrectly listed, restricted, or otherwise cannot legally or practically be supplied.
7. Product Availability
Products displayed on the website are subject to availability.
We reserve the right to:
- Limit quantities
- Remove products
- Change product availability
- Cancel an order
- Refuse an order where necessary
If an order is cancelled after payment, the applicable eligible amount may be refunded through the original or appropriate payment method.
8. Pricing
Product prices displayed on the website may include or exclude applicable taxes depending on how the price is presented.
Prices may change without prior notice.
The applicable price shown at the time of order placement will generally apply, subject to obvious pricing errors or technical issues.
9. Payment
Customers may be offered one or more payment options through available payment gateways.
All payment transactions may be subject to the terms and policies of the respective payment service provider.
We are not responsible for failures caused by third-party payment systems, banks or network interruptions.
10. Intellectual Property
All website content, including:
- Logo
- Brand name
- Text
- Graphics
- Images
- Product presentation
- Website design
- Icons
- Videos
- Other materials
may be protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed or commercially exploited without appropriate authorization.
11. Prohibited Activities
Users must not:
- Use the website for unlawful purposes
- Attempt unauthorized access
- Introduce malware or harmful code
- Interfere with website functionality
- Misuse customer or company information
- Submit false information
- Attempt fraudulent transactions
- Copy website content without authorization
- Use the website to violate applicable laws
12. Limitation of Liability
To the extent permitted by applicable law, Startwin Healthcare shall not be responsible for losses arising from:
- Temporary website unavailability
- Internet or network failures
- Third-party service interruptions
- Incorrect information provided by users
- Unauthorized access caused by user negligence
- Events beyond our reasonable control
Nothing in these Terms is intended to exclude liability that cannot legally be excluded.
13. Changes to Website
We reserve the right to modify, suspend or discontinue any part of the website or its services without prior notice where reasonably necessary.
14. Changes to Terms
These Terms & Conditions may be updated from time to time.
The latest version will be published on this page with the relevant “Last Updated” date.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
16. Contact
STARTWIN HEALTHCARE PRIVATE LIMITED
H-30, Plot No. 6 & 7, First Floor,
Gulshan Park, Vijay Chowk, Laxmi Nagar,
Delhi – 110092, India
Registered Office: Bhopal, Madhya Pradesh
Phone: 7000605327
Email: startwinhealthcare@gmail.com